Frequently Asked Questions
WHAT/WHO IS SILUH ?
SILUH RECORDS is an independet record label founded 2005 by Bernhard Kern and Robert Stadlober. Since 2009, we also run our own publishing house.
We always try to support our artists as best we can! We've released over 100 records, booked tours across Europe & the U.S., promoted shows in Vienna and doing some paid PR jobs for acts like Thurston Moore, Bright Eyes, Tori Amos etc.
In 2018, we started a record store called SILUH LADEN. Our shop is located in the 20th district of Vienna right near the Donaukanal. We try to offer a broad selection of albums we find amazing ourselves that means you can browse through different genres like Indie, Punk, Jazz, Psychedelic, Soul etc. from around the world.
IS THERE A PHYSICAL STORE I COULD VISIT ?
Yes, feel free to browse through our record selection, listen to some LPs and have a chat!
Our recordstore is open TUE & THU between 10.00–17.00
Address: Wallensteinstrasse 4, 1200 Vienna, Austria
(U4 "Friedensbrücke" or Tram 5, 31, 33 "Wallensteinstrasse")
DO YOU SHIP WORLDWIDE?
HOW MUCH IS IT AND HOW LONG WILL IT TAKE?
First of all: We're an independent recordshop and will try our best to make you happy! Unfortunately prices for shipping are increasing continuously. We've decided to make flat fees regardless of how many items you've ordered. That means for LPs within Austria shipping is€ 4,50 / Germany € 10,50 / Europe € 12,50 / worldwide € 22,00.
We also offer free shipping for larger orders! If you're from Austria, you'll get free shipping with a purchase of € 100,-. For orders within Europe, the minimum for free shipping is € 150,-.
We ship out packages almost every day, depending on the amount of orders. Sometimes we make our run to the post office just once or twice a week. Therefore please be aware that internationally shipping might take around 2–3 weeks to arrive, depending on your countries customs. All our shippings can be tracked. If you haven't received the tracking number yet, please contact us! You are responsible for any and all customs fees that might be extra!
I HAVE A BAND/LABEL AND WOULD LOVE TO SEE MY RELEASES IN YOUR STORE?
If you really think the music could fit with our selection, please feel free to write us: email@example.com
Please don't send us music in the attachment of your e-mail! Listening links are well apreciated though.
I'D LOVE TO WORK AT A RECORDLABEL / IN A RECORDSTORE! DO YOU TAKE JOB OFFERS?
At the moment, we're not hiring people. But if you're really very keen, feel free to send your resumee: firstname.lastname@example.org
I HAVE SOME PROBLEM WITH MY ORDER / SHIPPING?
Sorry for the inconveniences, please write us directly and add all relevant info: email@example.com
I RUN A RECORDSTORE MYSELF, CAN I GET YOUR WHOLESALE LIST?
Oh! Yes! Certainly! Happy to hear that, please write us an e-mail, we'll get back to you with our wholesale repertoire: firstname.lastname@example.org